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LoraTap Tuya Smart Life Wifi Garage Door Sensor and Opener with Alexa Echo and Google Home Control

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LoraTap Tuya Smart Life Wifi Garage Door Sensor and Opener with Alexa Echo and Google Home Control. Network hub is not required.


The difference between 1st Generation and 2nd Generation Garage Door Opener

FAQ

• It is not important to the brand of the engine. This smart device is connected in parallel with the existing wall push button.

• The output of this device is impulse dry contact signal. The relay is isolated from the internal circuit of the module. You can hang parallel to the button with any voltage. This gives a short pulse(not a constant pulse) and simulates the pressing button.

• It can work for opening a sliding gate if you have a one gang wall push button for the gate. This smart device is connected in parallel with the wall push button.

• You don’t need to buy a Hub for this device, this device connects to the WiFi of the House. But a strong WiFi signal is a must for this device, try to connect your phone to WiFi next to the engine, if it works the device will work otherwise look for a WiFi signal repeater.

• This is a WiFi only device, it doesn’t work with any RF 433Mhz or RF 868Mhz remote.

• This device is not compatible with HomeKit. But you can add Tap-to-Run Scene to Siri Shortcut in smart life app.

• You can choose EU Standard Plug option if you are in Brazil.

Note before Order, please test compatibility

Please check if your garage controller is compatible with our module

Make Your Garage Door Smart

Remote and Voice Control, just tapping the Tuya or Smart Life App from anywhere or speaking to your Alexa, Google Assistant . Enable the door open or close even when you are not at the site,

Stay Safe

Be alerted from App with different notification modes such as garage door open/ close status, overtime notification and overnight notification to remind you close the garage door

Voice Control

Voice Control by Google Home, or Alexa

Installation

The main working principle is as below

Specification

Voltage: 100-250VAC, 50/60Hz
sensor action distance: below 30mm
length of the sensor cable: 5 meters
Wireless Protocol: Wi-Fi 2.4 Ghz( don’t support 5Ghz Wifi band)
APP Name: Smart Life, Tuya
Voice Conrol: Google Assistant, Amazon Echo Alexa
Dimensions:48mm*47mm*22mm
Colour: White
Plastic Material: Fireproof ABS
Certification: CE, RED, EMC, RoHS
Produced by ISO9001:2015 factory: Yes
Patented Product: Yes

We have all the accessories you need in the box, you don’t need to pay extra cost.

What’s in the box?

1 * Smart Wi-Fi Garage Door Opener
1 * 5 meters Sensor Cable
1 * Sensor
1 * Signal Control Cable
1 * AC Power Plug
4 * Double-sided adhesive
10 * Cable ties adhesive for cable management
10 * Steel nail line card for cable management
1 * Bracket
1 * Screw Driver
1 * User Guide

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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Gadian-Ecommerce (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

A few reasons why buy from us:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING

Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS

It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!

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